CyBurg LLC designs and runs the systems behind security operations and IT service delivery: SOAR playbooks that cut response time, security architecture built to hold, and ITSM processes that keep the rest of IT running on schedule.
Detection is only as good as what happens next. CyBurg connects the tooling, the architecture, and the process that turn an alert into a resolved ticket.
Playbooks that connect your SIEM, ticketing, and response tooling so routine alerts get triaged and closed without waiting on a human every time.
Architecture and hardening work — identity, network segmentation, logging pipelines — designed so the environment resists incidents instead of just reporting them.
Incident, change, and problem management processes — built on frameworks like ITIL — so the rest of IT runs on a predictable, auditable rhythm.
The same sequence runs whether it's a one-time assessment or an ongoing retainer — each stage feeds the next.
Review existing SIEM, ticketing, and IT service processes to find where manual work is slowing things down.
Design the security architecture and integrations that playbooks and ITSM workflows will run on.
Build and test automated response workflows for the alert types that eat the most analyst time.
ITSM practices for incident, change, and problem management keep the workflows reliable over time.
No ticket queue or rotating account managers — the person who did your assessment is who you call.
Findings are written for decision-makers first, with technical detail available for your engineers underneath.
Recommendations are scoped to your headcount and budget — not a template built for an enterprise you aren't.
Tell us a bit about your environment and current setup. We'll follow up to scope an initial assessment.