CyBurg LLC builds the automation that turns alert fatigue into fast, consistent response — playbooks, integrations, and the security architecture and ITSM process they run on.
Automation only pays off when the architecture underneath it holds and the process around it runs on schedule — so those come as part of the same engagement.
We design and build the playbooks that connect your SIEM, EDR, and ticketing tools — so common alerts get triaged, enriched, and closed automatically instead of eating analyst time one ticket at a time. Our SOAR work spans platforms including XSOAR, Swimlane, and Splunk SOAR.
Architecture and hardening work — identity, network segmentation, logging pipelines — designed so the environment resists incidents instead of just reporting them. Experience includes CrowdStrike, Carbon Black, SentinelOne, and Akamai Guardicore.
Incident, change, and problem management processes so the rest of IT runs on a predictable, auditable rhythm. Experience includes Jira and Halo PSA.
The same sequence runs whether it's a one-time assessment or an ongoing retainer — each stage feeds the next.
Review existing SIEM, ticketing, and IT service processes to find where manual work is slowing things down.
Design the security architecture and integrations that playbooks and ITSM workflows will run on.
Build and test automated response workflows for the alert types that eat the most analyst time.
ITSM practices for incident, change, and problem management keep the workflows reliable over time.
No ticket queue or rotating account managers — the person who did your assessment is who you call.
Findings are written for decision-makers first, with technical detail available for your engineers underneath.
Recommendations are scoped to your headcount and budget — not a template built for an enterprise you aren't.
Tell us a bit about your environment and current setup. We'll follow up to scope an initial assessment.